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Valorant VAL 138 Fix

Valorant is running in an unsupported virtual machine environment.

What this error usually means

Valorant is running in an unsupported virtual machine environment.

Likely cause

Riot Vanguard does not support the detected virtualized environment.

Quick read

Start with the safest basic checks first, then move through the listed fixes one step at a time.

Verification first

Check this before changing settings

Status-first check
Check service status before reinstalling or changing advanced settings.
If many players are affected, wait for a service update before changing local files.
Restart the game, launcher, and router before moving to deeper fixes.
Keep the fix path safe: no cheats, cracks, bypass tools, or risky downloads.
Check Riot status

Official source path

Verify with Riot Games

Verified path

Use Riot support and Riot service status for VAL/VAN, Vanguard, login, update, and connection errors before changing deeper Windows settings. Primvo keeps this fix path safe by sending you to official support or status checks before risky changes.

Open official supportUse this for account, launcher, platform, service, or repeated error checks.Check official statusCheck for outages or maintenance before reinstalling or changing advanced settings.
Valorant statusCheck service status before changing local files or account settings.Recent outagesCheck whether nearby outages or maintenance explain the error.Valorant updatesReview recent patches and hotfixes before reinstalling.Account security checklistUse this when sign-in, suspicious links, account access, or session issues are involved.Error Code CheckerCompare related Primvo troubleshooting paths for the same game or issue type.

Fix order

Best path for this error

Check servers before changing local settings
1

Check the server status page for outages, login issues, matchmaking problems, and maintenance windows.

2

Review recent patch notes to see whether a hotfix or update changed the service.

3

If status looks clear, continue with safe local steps such as restart, connection check, file repair, or account verification.

Safe fix path

Why these steps are worth trying

Visitor-safe checks
Starts with safe checks before risky changes.
Links to server status or recent updates when they may explain the issue.
Riot Games support or status path is available for a safer first check.

Check before troubleshooting

Status and update path

Platform issue

Check server status before changing local files. Server outages, maintenance windows, hotfixes, and new patches can make the same error appear even when your PC and account are fine.

Check server statusLook for outages, login issues, matchmaking problems, or maintenance signals for Valorant.Check recent updatesReview patch notes, hotfixes, update windows, and known issue changes before reinstalling.Compare related fixesSearch the same game, error family, launcher, account, anti-cheat, or platform issue.Check account safetyUse this if the error mentions login, recovery, password, suspicious activity, or account access.

Game-aware checks

Use these connected Primvo pages to confirm whether the error is tied to servers, a fresh update, the launcher, or your current setup before trying bigger fixes.

Check first

Valorant server status

Check outages, login issues, matchmaking problems, and maintenance signals before changing local files.

Update path

Valorant patch notes

Review recent patches, hotfixes, balance changes, and known issue updates that may explain the error.

Fix library

Valorant troubleshooting path

Continue into the matching Primvo fix library path for the same game, launcher, platform, or symptom family.

Safe fixes to try first

  1. 1Install Valorant on a normal supported Windows installation.
  2. 2Avoid virtual machines for Valorant.
  3. 3Restart on supported hardware before launching.

Best next step

Use the official support page when available, check server status, and continue with related Primvo guides if the problem keeps happening.

Check Riot status

Recommended paths

Recommended troubleshooting paths

Continue with useful Primvo tools, related fixes, setup checks, and player resources.

Fix Library

More Valorant fixes

Search the Primvo fix library for the same game, launcher, account, connection, or platform issue family.

Status

Valorant server status

Check outages, login issues, matchmaking problems, and maintenance before changing your setup.

Updates

Valorant recent updates

Review patch notes, hotfixes, and recent update changes that may explain the same error.

Related Fix

Valorant VAL 49 fix

The in-game chat system failed to initialize.

Related Fix

Valorant VAL 50 fix

Voice chat failed to initialize, which can disable voice communication in Valorant.

Related Fix

Valorant VAL 53 fix

Riot Client chat service failed while Valorant was active.

Deals

Compare PC game deals

Browse current PC game deals and related buying paths after troubleshooting.

Smarter related fixes

Continue by symptom, game, or issue type

More Valorant fixes

Use these when the same game shows a nearby launcher, login, update, server, or platform issue.

Valorant VAL 49Valorant VAL 50Valorant VAL 53Valorant Anti Cheat Service Not Ready

More platform fixes

Use these when the same type of problem appears in another game or platform.

Valorant VAL 49Valorant VAL 50Valorant VAL 53

Related fixes

Related Error Codes

Valorant

VAL 49

The in-game chat system failed to initialize.

Open fix →

Valorant

VAL 50

Voice chat failed to initialize, which can disable voice communication in Valorant.

Open fix →

Valorant

VAL 53

Riot Client chat service failed while Valorant was active.

Open fix →

Valorant

Anti Cheat Service Not Ready

Valorant cannot start because the official anti-cheat service is not ready.

Open fix →

Valorant

Anti-Cheat Verification Anti Cheat Issue

Valorant blocked the session because the anti-cheat check failed around anti-cheat verification.

Open fix →

Valorant

Asset Download Stalled Files Issue

Valorant cannot finish downloading required assets or content packs.

Open fix →